top of page

Privacy Policy

A Legal Disclaimer

Last Updated: October 2025

Welcome to Heartfelt Souls, an AI-powered platform dedicated to preserving legacies through life’s most cherished memories. We combine advanced software and innovative hardware, the Soul Capsule, to help you capture, relive, and share your most meaningful moments with stunning clarity and care.

1. Our Commitment
Heartfelt Souls was built on a promise: to protect the essence of who we are and pass it on with dignity, privacy, and purpose. Every interaction, image, or voice reflection you create is treated with the utmost respect and safeguarded by state-of-the-art technology.

2. Data Privacy and Security
We understand the sensitivity of personal memories. That’s why we:

  • Encrypt all data during storage and transmission

  • Never sell or share personal information without explicit consent

  • Offer full control over who can view, access, or interact with your stored memories

  • Use anonymized data solely for improving the experience and performance of our AI systems

You can request deletion, export, or transfer of your data at any time through your account dashboard or by contacting our support team.

3. AI Transparency
The AI within Heartfelt Souls and the Soul Capsule learns only from the content you choose to share. Its purpose is to reflect your voice, preserve your stories, and create authentic digital reflections, not to imitate or misrepresent.
All generated responses and interactions are clearly identified as AI-assisted and can be reviewed, edited, or deleted by you.

4. Ownership of Content
You retain full ownership of all content, recordings, and data you upload. By using our services, you grant Heartfelt Souls a limited license to store, process, and render your content for the sole purpose of providing our services to you and those you authorize.

5. The Soul Capsule Device
The Soul Capsule hardware securely stores your digital reflections locally, with cloud backup available as an option. Firmware updates are periodically released to enhance performance and maintain the highest security standards. Unauthorized modification or tampering may void device protection and compromise stored data.

6. Sharing and Legacy Management
Heartfelt Souls enables secure sharing with family, friends, or designated guardians. You may choose legacy contacts who can manage your account or access memories after your passing. We handle these transitions carefully, honoring both your digital and emotional legacy.

7. Responsible Use
Our platform is designed for storytelling, remembrance, and education. We prohibit any use that involves:

  • Harmful, misleading, or defamatory content

  • Impersonation or misrepresentation of others without consent

  • Uploading or generating content that violates laws or ethical standards


8. Updates and Modifications
We may update these policies to reflect product improvements or regulatory changes. All updates will be posted here, and continued use of our services indicates your acceptance of the revised terms.

9. Contact Us
For privacy requests, data questions, or general inquiries, please contact our support team at:
📧 info@heartfeltsouls.com

bottom of page