Terms & Conditions
Welcome to Heartfelt Souls, an AI-powered platform that preserves legacies through life’s most cherished memories with stunning clarity. By accessing or using our website, services, or hardware devices, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using Heartfelt Souls.
1. Overview
Heartfelt Souls offers both AI software and hardware, known as the Soul Capsule, that work together to help you capture, store, and share digital reflections of yourself or your loved ones. These Terms apply to all users, including customers, visitors, and partners engaging with our services or devices.
2. Acceptance of Terms
By creating an account, purchasing a Soul Capsule, or interacting with any Heartfelt Souls product or service, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
3. Eligibility
You must be at least 18 years old to create an account or make a purchase. By using our services, you confirm that you have the legal authority to enter into this agreement.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. Please notify us immediately of any unauthorized access or security breach. Heartfelt Souls is not liable for any loss or damage resulting from unauthorized account use.
5. Use of Services
Heartfelt Souls is designed to preserve memories and enable meaningful reflection and connection. You agree not to:
-
Upload content that is unlawful, harmful, or violates the rights of others
-
Impersonate another person or misrepresent your identity
-
Use the service for commercial, deceptive, or exploitative purposes
-
Interfere with or disrupt the functionality of our systems or networks
Violation of these rules may result in suspension or termination of your account.
6. Ownership and Intellectual Property
You retain ownership of all data, content, and recordings you upload or create. Heartfelt Souls retains ownership of its software, hardware, designs, trademarks, and all related intellectual property.
By submitting or uploading content, you grant Heartfelt Souls a limited, non-exclusive license to process, store, and display your content solely for the purpose of delivering the services you request.
7. The Soul Capsule Device
The Soul Capsule hardware is designed for long-term storage and interaction with your digital reflections. You agree to use the device in accordance with provided instructions.
Heartfelt Souls is not responsible for damages caused by misuse, unauthorized modifications, or physical tampering. Device performance may vary based on connectivity, updates, and storage capacity.
8. AI Reflections and Generated Content
Our AI tools are designed to simulate authentic conversations and reflections based on the data you provide. While we strive for accuracy, generated content may not always reflect real events or personalities.
Heartfelt Souls is not responsible for emotional, interpretive, or factual inaccuracies resulting from AI-generated reflections. You are encouraged to review and curate your digital content to ensure accuracy and intent.
9. Payment and Subscriptions
Some features or services may require payment or subscription. All fees are clearly stated before purchase and are non-refundable unless otherwise required by law.
We reserve the right to adjust pricing, service plans, or payment terms, with prior notice to existing users.
10. Data Privacy
Your privacy is central to our mission. Heartfelt Souls encrypts and protects your data using advanced security protocols. For detailed information on how we collect, store, and use data, please review our Privacy Policy.
11. Termination
We reserve the right to suspend or terminate your account at any time if you violate these Terms or misuse our services. Upon termination, your access to stored data may be limited, but you may request data export or deletion as permitted by law.
12. Limitation of Liability
Heartfelt Souls is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, Heartfelt Souls and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our services or devices.
13. Indemnification
You agree to indemnify and hold harmless Heartfelt Souls, its affiliates, employees, and partners from any claims, damages, or losses resulting from your use of the services or violation of these Terms.
14. Modifications to Terms
We may update or modify these Terms at any time to reflect changes in technology, regulation, or business practices. Updated Terms will be posted on our website with the revision date indicated. Continued use of our services constitutes acceptance of the updated Terms.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes will be resolved in the appropriate state or federal courts located in Georgia.
16. Contact Us
For questions, feedback, or legal inquiries, please reach out to us at: